Your Privacy Choices

Effective Date: November 12, 2026

COMPANY NAME: Zhixuan Zhixing (Chengdu) E-Commerce Co., Ltd.

COMPANY ADDRESS: No. 15, 8th Floor, Unit 1, Building 1, No. 269 Shuncheng Street, Qingyang District, Chengdu City, China

Postal Code: 610017

Email: service@hypeharbor.store

Contact Phone Number: +1(610)626-0582

Customer Support: Monday through Friday, 9:00 AM–6:00 PM Pacific Time

Hypeharbor is owned and operated by Zhixuan Zhixing (Chengdu) E-Commerce Co., Ltd.

At Hypeharbor, we respect your privacy and believe you should have clear information about the choices available when you browse our website, purchase lighting accessories, or communicate with our customer support team.

Depending on your location and applicable privacy laws, you may have rights to access, correct, delete, or obtain a copy of certain personal information, as well as rights concerning the sale, sharing, or use of personal information for targeted advertising.

This page explains how to exercise applicable privacy rights and how to contact us with privacy-related questions.

For additional information about how we collect, use, disclose, and protect personal information, please review our Privacy Policy.

1. Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we maintain about you.

• Request correction of inaccurate or incomplete personal information.

• Request deletion of eligible personal information.

• Request a copy of eligible personal information in a portable format.

• Obtain information about categories of personal information collected, sources, purposes of processing, and relevant recipients.

• Opt out of certain activities classified as the sale or sharing of personal information.

• Opt out of qualifying targeted advertising.

• Limit certain uses or disclosures of sensitive personal information where required by law.

• Withdraw consent where processing is based on consent.

• Appeal a decision concerning a privacy request where an appeal right is provided by law.

• Exercise other privacy rights available under applicable law.

These rights may apply to information associated with your interactions with Hypeharbor, including browsing activity, customer inquiries, purchase records, shipping information, and other eligible personal information.

The availability and scope of these rights depend on your location, the nature of the information, the processing involved, and applicable legal requirements.

To submit a privacy request, email:

Email: service@hypeharbor.store

Subject: Privacy Rights Request

Please clearly describe the privacy choice you wish to exercise. We will review your request and respond in accordance with applicable law.

2. Sale, Sharing, and Targeted Advertising

Some U.S. state privacy laws define the sale, sharing, and use of personal information for targeted advertising in specific ways.

Depending on the technologies used and the circumstances, certain disclosures of information to advertising or analytics partners may fall within these definitions, even when no money is exchanged.

Hypeharbor's current advertising, analytics, and data-sharing configuration has not been fully verified. We therefore do not claim that our website either engages in or is entirely free from activities that may qualify as a sale, sharing, or targeted advertising under applicable law.

Where applicable law provides you with a right to opt out of a qualifying activity, you may submit a request by contacting:

Email: service@hypeharbor.store

Subject: Privacy Rights Request

Please describe the privacy choice you wish to exercise. We will review your request and respond in accordance with applicable law.

A qualifying opt-out request does not necessarily prevent processing reasonably necessary to:

• Operate our online store.

• Maintain shopping-cart and checkout functionality.

• Process payments.

• Prepare and fulfill orders.

• Arrange shipping and delivery.

• Provide customer support.

• Process returns and refunds.

• Prevent fraud and protect website security.

• Comply with legal obligations.

Submitting an email request is our designated contact method for privacy-related inquiries. It does not mean that an automated advertising opt-out tool or website preference button is currently available.

3. Global Privacy Control (GPC)

Some browsers and browser extensions support Global Privacy Control (GPC) or similar privacy preference signals. These signals are designed to communicate a user's privacy preferences to websites.

Where applicable law requires a business to recognize a qualifying signal, the signal must be handled in accordance with the relevant legal requirements.

Hypeharbor's current technical support for GPC and other browser privacy signals has not been verified. We therefore do not claim that our website currently detects, processes, or automatically honors these signals.

Where required by applicable law, the relevant technical and operational mechanisms must be implemented and maintained.

If you wish to submit a privacy request directly, you may contact:

Email: service@hypeharbor.store

Subject: Privacy Rights Request

Sending an email request is separate from enabling or transmitting a browser privacy signal.

4. Cookies and Similar Technologies

Hypeharbor and the service providers supporting our online store may use cookies, pixels, and similar technologies to support website functionality, maintain shopping-cart and checkout operations, understand website performance, and support advertising or marketing activities where applicable.

Some cookies and similar technologies may be necessary for the website to function properly, while others may be used for analytics, personalization, or advertising purposes, depending on the services enabled.

These technologies may support activities such as:

• Remembering shopping-cart contents.

• Maintaining checkout functionality.

• Supporting website security.

• Remembering certain website preferences.

• Understanding website performance.

• Measuring interactions with product pages.

• Supporting advertising or marketing measurement where applicable.

You can manage or delete cookies through your browser settings. Depending on your browser, you may be able to review stored cookies, block certain cookies, or restrict third-party cookies.

Please note that disabling certain cookies may affect shopping-cart functionality, checkout, or other website features.

Where a cookie preference or consent-management tool is made available on our website, you may use the options provided by that tool to review or update your preferences.

If you wish to exercise a privacy right concerning the sale, sharing, or use of personal information for targeted advertising, where applicable, please contact us at:

Email: service@hypeharbor.store

Subject: Privacy Rights Request

We will review and respond to applicable requests in accordance with relevant privacy laws.

The availability of specific cookie controls and the handling of browser privacy signals depend on the website's actual configuration and applicable legal requirements. Nothing in this section represents that a particular cookie-management tool or automated privacy control is available unless it has been implemented.

5. Marketing Communications

Hypeharbor's current email and SMS marketing configuration has not been fully verified.

If you receive promotional emails from us, you may generally opt out of future promotional emails using the unsubscribe mechanism provided in the applicable message, where available.

You may also contact service@hypeharbor.store for assistance with a marketing-related request.

Opting out of promotional communications does not necessarily stop non-promotional messages related to an existing order or customer relationship.

These messages may include:

• Order confirmations.

• Payment notices.

• Shipping confirmations.

• Tracking and delivery updates.

• Return and refund communications.

• Product-related customer support.

• Important service or policy updates.

Providing a telephone number for order fulfillment or customer support does not by itself constitute consent to receive promotional text messages.

If promotional SMS messaging is offered, any consent required by applicable law must be obtained through the appropriate process.

6. Access to Personal Information

Depending on applicable law, you may request confirmation of whether we process personal information about you and access to eligible information.

An access request may concern:

• Categories of personal information collected.

• Sources from which information was obtained.

• Purposes for collecting or processing information.

• Categories of recipients to whom information may be disclosed.

• Specific personal information where disclosure is required by applicable law.

• Other information provided for by applicable privacy laws.

For example, an eligible request may concern contact information, order records, product purchases, shipping information, or customer-support communications associated with your interactions with Hypeharbor.

Access requests may be subject to identity verification and legal exceptions.

Information may be withheld where disclosure would unlawfully reveal another person's personal information, compromise security, expose legally protected information, or otherwise violate applicable law.

To submit an access request, email:

Email: service@hypeharbor.store

Subject: Privacy Rights Request

7. Correction of Personal Information

Depending on applicable law, you may request correction of personal information that you believe is inaccurate or incomplete.

Please identify the information you believe is incorrect, provide the corrected information where available, and include details reasonably necessary for us to locate the relevant record.

For example, a correction request may concern:

• An incorrect name associated with an order.

• An inaccurate email address.

• An outdated telephone number.

• An incorrect shipping or billing address.

• Inaccurate contact details associated with a customer-support inquiry.

• Another eligible personal detail maintained in our records.

We will review the request based on the information available and applicable legal requirements.

To request a correction, email:

Email: service@hypeharbor.store

Subject: Privacy Rights Request

8. Deletion of Personal Information

Depending on applicable law, you may request deletion of eligible personal information.

A deletion request may concern personal information associated with your browsing activity, customer inquiries, account information where available, or previous purchases.

Certain information may need to be retained where reasonably necessary or legally permitted to:

• Complete a transaction.

• Deliver an order.

• Process a return or refund.

• Resolve a payment dispute.

• Maintain required business records.

• Prevent fraud or unauthorized activity.

• Comply with legal obligations.

• Establish, exercise, or defend legal claims.

For example, certain order, payment, shipping, and refund records may need to be retained for applicable accounting, tax, transaction, or legal purposes.

Where a legal exception applies, some information may be retained after a deletion request.

Information that is no longer required for a lawful purpose should be handled in accordance with applicable retention and deletion requirements.

To submit a deletion request, email:

Email: service@hypeharbor.store

Subject: Privacy Rights Request

9. Data Portability

Where applicable law provides this right, you may request a copy of eligible personal information in a portable format.

Where required and technically feasible, information may be provided in a structured, commonly used, and reasonably accessible format.

A portability request may involve eligible information associated with your interactions with Hypeharbor, subject to the applicable legal requirements.

A request may be subject to legal exceptions, including circumstances where providing the information would adversely affect another person's rights or compromise security.

To submit a portability request, email:

Email: service@hypeharbor.store

Subject: Privacy Rights Request

10. Restriction, Objection, and Withdrawal of Consent

Depending on your location and applicable law, you may have the right to:

• Request restriction of certain processing activities.

• Object to certain processing activities.

• Withdraw consent where processing is based on consent.

• Exercise other privacy rights available under applicable law.

Withdrawing consent does not affect the lawfulness of processing that occurred before withdrawal.

Some processing may continue where permitted or required by law, including processing reasonably necessary to:

• Complete purchases.

• Process payments.

• Provide customer support.

• Arrange shipping and delivery.

• Process refunds.

• Prevent fraud.

• Maintain required business records.

• Establish or defend legal claims.

• Comply with legal obligations.

To exercise an applicable right, contact:

Email: service@hypeharbor.store

Subject: Privacy Rights Request

Please clearly describe the processing activity or consent you wish to address.

11. Sensitive Personal Information

Certain categories of personal information receive additional protection under some privacy laws.

The categories of sensitive personal information, if any, processed through Hypeharbor's store or its service providers depend on the transactions, services used, and applicable legal requirements.

Where sensitive information is processed, it should be handled only as permitted by applicable law and for relevant disclosed purposes.

Please do not send the following information to our customer-support email unless specifically required through an appropriate and secure process:

• Complete payment-card numbers.

• Payment security codes.

• Passwords.

• Government identification numbers.

• Other unnecessary sensitive personal information.

Payment information should be submitted through the authorized payment methods provided during checkout.

12. How to Submit a Privacy Request

You may submit a privacy request by email.

Email: service@hypeharbor.store

Subject: Privacy Rights Request

To help us identify and review your request, please include, as appropriate:

• Your full name.

• The email address associated with your order or account, if applicable.

• Your state or region of residence, where relevant.

• The privacy right you wish to exercise.

• A clear description of your request.

• Your order number, if the request relates to a particular purchase.

Please provide only information reasonably necessary to process your request.

Do not send passwords, complete payment-card numbers, government identification numbers, or unnecessary sensitive information by email.

We may ask for additional information where reasonably necessary to verify your identity, confirm your authority, or understand the scope of your request.

We will review and respond to privacy requests within the timeframes and according to the procedures required by applicable law.

13. Authorized Agents

Where applicable law permits an authorized agent to submit a privacy request on your behalf, you may use that process.

We may request information reasonably necessary to verify the agent's authority, such as:

• Written authorization.

• Evidence of legal authority, where applicable.

• Other documentation permitted by applicable law.

We may also need to verify your identity or obtain direct confirmation from you where permitted by applicable law.

We may decline to process an agent's request if the authority cannot reasonably be verified, except where applicable law requires otherwise.

To submit an authorized-agent request, email:

Email: service@hypeharbor.store

Subject: Privacy Rights Request

14. Identity Verification

Before processing certain privacy requests, we may need to verify your identity or authority to act on behalf of another person.

Depending on the nature of the request, verification may involve information reasonably associated with our existing records, such as:

• Your name.

• Email address.

• Order number.

• Shipping or billing address.

• Customer-account information, where available.

• Other information reasonably necessary to confirm your identity.

The verification method will depend on the sensitivity of the information, the risk of unauthorized disclosure, and applicable law.

Information collected for verification will be used as reasonably necessary to process the request, protect personal information, prevent fraud, document compliance, or meet legal obligations.

We will seek to avoid requesting unnecessary sensitive information.

15. Response to Privacy Requests

We will review applicable privacy requests and respond within the period required by applicable law.

The time needed to process a request may depend on:

• The scope of the request.

• The information supplied.

• Identity-verification requirements.

• The complexity of the relevant records.

• Whether information is held by service providers.

• Applicable legal exceptions.

• Other circumstances affecting the review.

Where applicable law permits an extension and an extension is reasonably necessary, we will provide any notice required by law.

A request may be limited or denied where permitted by law, including when:

• Identity or authority cannot reasonably be verified.

• A legal exception applies.

• The request is fraudulent or excessive.

• Disclosure would adversely affect another person's rights.

• Continued retention is legally required.

• The requested right is not available under the applicable law.

Where required by law, we will explain the reason for a denial or limitation and provide information about applicable appeal rights.

16. Privacy Request Appeals

Where applicable law gives you the right to appeal a decision concerning a privacy request, you may submit an appeal by email.

Email: service@hypeharbor.store

Subject: Privacy Request Appeal

Please include:

• Your original privacy request.

• The response or decision you received.

• The reason you believe the decision should be reconsidered.

• Any additional information relevant to the appeal.

Eligible appeals will be reviewed within the timeframe required by applicable law.

Email is the designated contact channel for privacy-related appeals. This statement does not represent that a separate online appeals form is available.

17. Non-Discrimination

Where required by applicable privacy law, we will not unlawfully discriminate against you because you exercise a privacy right.

Depending on applicable law, prohibited conduct may include:

• Unlawfully denying goods or services.

• Retaliating against you for exercising a protected privacy right.

• Reducing service quality because you submitted a valid privacy request.

• Treating you differently because you exercised a protected right.

• Applying discriminatory pricing where prohibited by law.

This does not prevent lawful differences in pricing, promotions, or offers where permitted by applicable law.

Exercising a privacy right does not automatically prevent processing reasonably necessary to complete an order, provide a requested service, prevent fraud, or comply with legal obligations.

18. Limitations and Legal Exceptions

Privacy rights vary by jurisdiction and may be subject to legal conditions and exceptions.

We may be unable to fulfill all or part of a request where permitted by applicable law, including when:

• The requested right is not available under the applicable law.

• A legal exception applies.

• Identity or authority cannot reasonably be verified.

• Information must be retained for a lawful purpose.

• Disclosure would adversely affect another person's rights.

• Processing is necessary for fraud prevention or security.

• Other legal conditions prevent the requested action.

For example, certain purchase, payment, delivery, return, or refund records may need to be retained to fulfill transactions, resolve disputes, or comply with applicable recordkeeping obligations.

Nothing on this page is intended to restrict any mandatory privacy right that applies to you.

19. Changes to This Page

We may update this Your Privacy Choices page from time to time to reflect changes in applicable privacy laws, website functionality, business operations, service-provider arrangements, privacy-request procedures, or available privacy options.

When this page is updated, the revised Effective Date will be displayed at the top.

Where applicable law requires additional notice for a material change, we will provide that notice as required.

We encourage you to review this page periodically.

20. Contact Information

If you have questions about your privacy choices or need assistance exercising an applicable privacy right, please contact us.

Brand: Hypeharbor

Operating Company: Zhixuan Zhixing (Chengdu) E-Commerce Co., Ltd.

Company Address: No. 15, 8th Floor, Unit 1, Building 1, No. 269 Shuncheng Street, Qingyang District, Chengdu City, China

Postal Code: 610017

Email: service@hypeharbor.store

Contact Phone Number: +1(610)626-0582

Customer Support: Monday through Friday, 9:00 AM–6:00 PM Pacific Time

Hypeharbor is owned and operated by Zhixuan Zhixing (Chengdu) E-Commerce Co., Ltd.

For privacy-related requests, please contact us by email at service@hypeharbor.store.

Hypeharbor

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